Privacy Policy

Privacy Policy

Last updated: August 2026

Blend Coffee is committed to protecting your personal data in accordance with Egypt's Personal Data Protection Law No. 151 of 2020 (PDPL) and its Executive Regulations.

1. Data Controller

Blend Coffee
Email: info@blendcoffee.net
Website: www.blendcoffee.net

For any data-related requests or concerns, please contact us at the address above.

2. Personal Data We Collect

We collect the following categories of personal data:

  • Full name
  • Email address
  • Phone number
  • Delivery and billing address
  • Purchase and order history
  • Browsing data and cookie identifiers (see Section 7)

3. Legal Basis and Purpose of Processing

Under the PDPL, we process your personal data on the following legal bases:

  • Performance of a contract: to process your orders, arrange delivery, and manage your account.
  • Legitimate interests: to improve our products and services, prevent fraud, and ensure website security.
  • Consent: to send you marketing communications and newsletters (you may withdraw consent at any time).
  • Legal obligation: to comply with applicable Egyptian law and regulatory requirements.

4. Payment Security

Blend Coffee does not store your credit or debit card information. All payments are processed securely by trusted, PCI-compliant payment providers.

5. Sharing Your Data

We only share your personal data where necessary, and only with:

  • Shipping and logistics partners (for order delivery)
  • Payment service providers (to process transactions)
  • Technology and platform providers (to operate our website)

We never sell your personal data to third parties. Where data is shared with service providers, we ensure appropriate data processing agreements are in place.

6. Cross-Border Data Transfers

Some of our technology providers may process your data outside Egypt. Where this occurs, we ensure adequate safeguards are in place in compliance with PDPL requirements on cross-border transfers.

7. Cookies

Our website uses cookies to improve your browsing experience, remember your preferences, and analyse website performance. You may manage cookie preferences through your browser settings.

8. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by Egyptian law. Order records are typically retained for 5 years in line with Egyptian commercial and tax regulations. Newsletter subscribers' data is retained until you unsubscribe.

9. Your Rights Under the PDPL

As a data subject under Egypt's Personal Data Protection Law No. 151 of 2020, you have the right to:

  • Access your personal data held by us
  • Correct inaccurate or incomplete data
  • Delete your data where there is no legal basis for continued processing
  • Object to processing based on legitimate interests
  • Withdraw consent at any time (without affecting the lawfulness of prior processing)
  • Data portability: request a copy of your data in a structured, machine-readable format
  • Lodge a complaint with Egypt's Personal Data Protection Centre (PDPC)

To exercise any of these rights, contact us at: info@blendcoffee.net

10. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated on our website. The date at the top of this page reflects the most recent update.